Terms and Conditions

Terms and Conditions of Use for the Application TurnosPR.com provided by Turnos Media LLC

Version 3.00

1. Introduction

This document has been drafted in compliance with Law 39-2021, known as the Puerto Rico Privacy Policy Act. Our goal is that you understand these terms of use, so we have tried to make the information clear and accessible.Our services are provided primarily in the territory of Puerto Rico, and we are also governed by the federal laws and regulations of the United States, to the extent that they are applicable.

TurnosPR is a service service that allows sending notifications via text and email so that users can check the status of their services and access appointments at government agencies and private companies in Puerto Rico. check the status of their services and access appointments at government agencies and private companies within Puerto Rico. The use of this service is limited to the territory of Puerto Rico. The frequency of messages may vary depending on the service requested.

TurnosPRas a transactionaltransactional service that allows users to interact directly with the system to manage their appointments or check the status of a service, thus completing a specific transaction, such as the reservation or confirmation of a service. service.

This document sets forth the general terms and conditions (the "Terms and Conditions") governing access to and use of the services offered through the platform. TurnsPR.com platform (the "Application") provided by Turnos Media LLC. https://www.turnosmedia.com/en/terminos-y-condiciones/

By accessing the Application, you (the "User") automatically agree to these Terms and Conditions. If You do not agree to these Terms and Conditions, You should refrain from accessing and using the Application.

The telephone and/or e-mail entry is optional for notification purposes. DIf you do not wish to receive text messages and e-mails you may not place such information in the system. In addition, you can access these links to unsubscribe to unsubscribe from notifications:

text messages:

e-mail messages to:

2. Proprietary Content

All content on this Application, including text, information, data, photographs, graphics, HTML code, software, trademarks and logos (the "Content"), is the property of Turnos Media LLC and www.turnospr.com. The User may only use such content on a personal mobile device and for non-commercial purposes only. Any reproduction, redistribution or use of the Content without prior written permission from Turnos Media LLC is prohibited. Infringement of intellectual property rights will result in the exclusion of the User from the Application.

3. Intellectual Property

The trademarks and other distinctive signs present in the Application belong to Turnos Media LLC or are used under authorization of their respective owners. Unauthorized use of these signs, including logos or domain names, is prohibited without the express consent of the owners.

4. License of Use

The User is granted a personal, non-exclusive, non-transferable, revocable license to use the Application in accordance with these Terms and Conditions. Any attempt to sublicense, sell, rent or transfer the rights granted will be considered a violation of these Terms.

5. Services to Private Companies and Governmental Entities

The Application facilitates the efficient management of appointments and service shifts for private companies and government entities, among other sectors. By using these services, the User accepts these Terms and Conditions. It should be noted that the service provided by the Application is of a transactional and messaging nature, and its scope is limited mainly to the territory of Puerto Rico.

6. Registration and Use of the Application

In order to access the services of the Application, the User must register by providing current and truthful information. By using the Application, the User declares to have read and accepted these Terms.

7. Data Collection and Use

By interacting with the Application, the User authorizes Turnos Media LLC to collect, process and store his/her personal data, such as name, phone number, IP address, among others. This data will be used to improve the services of the Application and respond to User's queries.

8. Notifications:

We do not currently share or sell your information with third parties for marketing or advertising or advertising purposes.

By registering in the system, the User expressly agrees to receive commercial communications, which may include emails, text messages (SMS) and voice calls, from Turnos Media LLC These communications may contain appointment information, service appointments, surveys and promotions related to the activity of the Application or third parties. For notification purposes the phone and email fields are optional.

The User has the right to revoke his/her consent to receive such communications at any time, without having to justify his/her decision.

To do so, you can access to:

To text messages:

and to e-mail messages to:

The revocation of this consent shall be carried out in accordance with the provisions established by the Federal Communications Commission (FCC), which regulates commercial electronic communications in the United States.

9. Exclusion of Liability for Third Party Products and Services

Turnos Media LLC is not responsible for any products or services offered by third parties through the Application. The User agrees that any business relationship with suppliers is independent of Turnos Media LLC, who assumes no obligation in connection with such products or services.

10. Security and Data Protection

Although Turnos Media LLC takes all reasonable precautions to ensure the safe and proper handling of User information and complies with applicable privacy and security regulations to protect personal data from misuse, there may be circumstances beyond Turnos Media LLC's control. Turnos Media LLC that compromise such security.

While Turnos Media LLC implements security measures to protect the User's information, the User acknowledges and agrees that no data transmission over the Internet or storage system is completely secure. Accordingly, the User releases Turnos Media LLC from liability for any incident that may compromise the security of your data beyond its control.

11. User Responsibility

The User shall be responsible for its use of the Application, and exonerates Turnos Media LLC from any claim, demand or damage derived from the improper use of the services or contents of the Application.

12. Property Rights

All intellectual property rights related to the Application, its design, content and underlying technology belong to Turnos Media LLC. Any unauthorized modification, copying, distribution or use thereof is prohibited.

13. Third Party Liability

Wireless service providers, mobile device manufacturers or application stores are not responsible for the operation of the Application or for providing technical support.

14. Illegal Activities

Any act that interferes with the operations of Turnos Media LLC, its offerings or databases is strictly prohibited.

15. Right of Exclusion

Turnos Media LLC reserves the right to refuse any registration request or terminate the access of a User who breaches these Terms and Conditions.

16. Jurisdiction and Applicable Law

These Terms and Conditions are governed by the laws of the Commonwealth of Puerto Rico and any applicable federal regulations. Any dispute shall be resolved before the Superior Courts of Puerto Rico or the Federal District Court of Puerto Rico, and the User waives any other jurisdiction that may correspond to it.

17. Consultation of Terms

The Terms and Conditions will be available for consultation at any time at the following address:

If you have any questions or concerns about these Terms and Conditions, you may contact us at the following e-mail address info@turnosmedia.com.

If you wish to unsubscribe and not receive text messages and/or e-mails please go to:

text messages:

e-mail messages to:

Our privacy policy can be found at https://turnosmedia.com/en/politica-de-privacidad/