Turn your missed calls into service shifts
After 5 rings your possible missed call can be converted into a service shift for a representative to return the call and provide service.
Benefits
- It improves the company's image since they will always have the alternative of taking a turn to have someone answer the call.
- It improves the caller's experience because instead of waiting for a long time for an answer, the caller will be able to calmly wait for someone to call them back.
- We can record an orientation in our system so that you can answer the most frequently asked questions without having to speak to a service representative.
Main functionalities
It allows the citizen to interact through a telephone call in order to file a service request.
It allows to detail the requested service and to take the citizen by steps.
Allows you to convert the request into a shift.
Receive notifications of the progress of your application.
Let's start now!
At TurnosPR we will guide you to improve the service experience for your customers.
